Empower Academy Privacy Policy

Last updated: 28 August 2025

​

Empower Academy (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application (“App”) and related services.

​

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

• Name, email address, phone number, or other contact details you voluntarily provide when interacting with our App.

b. Device Information

• Our App, and third-party services we use (such as Branch SDK), may collect and process certain device identifiers.

• These may include, but are not limited to: Advertising ID, Android ID, IMEI, BSSID, or MAC address.

c. Usage Data

• Information about how you interact with our App, such as screen views, actions taken, and session length.

​

2. How We Use the Information

We use collected information to:

• Provide and improve core App functionality.

• Enable features such as deep linking and referral tracking.

• Conduct analytics to understand App performance and user engagement.

• (If applicable) Deliver relevant marketing or promotional content.

​

3. Sharing of Information

We may share certain data with trusted third-party service providers who help us operate and improve the App. For example, Branch SDK may process device identifiers for functionality, analytics, and marketing purposes.

We do not sell your personal information.

​

4. Data Security

We use industry-standard safeguards to protect your data, including encryption in transit. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access.

​

5. Data Retention & Deletion

We retain data only as long as necessary to provide our services.

Account Deletion: Users can request deletion of their data and accounts at any time by visiting our Account Deletion page: www.empower-academy.online/account-deletion

​

6. Your Privacy Choices

You may:

• Limit data collection by adjusting device permissions.

• Opt out of certain analytics or marketing by disabling advertising ID tracking in your device settings.

• Request access to, or deletion of, your personal data by contacting us directly.

​

7. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

​

8. Children’s Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us and we will delete it.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

​

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

empower.academy.us@gmail.com
🌐 www.empower-academy.online

​

Empower Academy Return Policy

Last updated: 16 March 2026

At Empower Academy, we take pride in the quality of our merchandise. To maintain fairness for all customers and prevent misuse of our return system, the following return policy applies to all merchandise purchases.

​

All Sales Final on Worn or Used Merchandise

Returned items must be unused, unworn, unwashed, and in original condition with all original packaging and tags attached.

Empower Academy reserves the right to deny any return that shows signs of wear, washing, damage, odor, or alteration.

​

Return Window

Return requests must be submitted within 14 days of delivery. Requests made after 14 days will not be accepted.

Once a return is approved, the item must be received by Empower Academy within 7 days of the approval date.

​

Return Authorization Required

All returns must be pre-approved by Empower Academy.

Unauthorized returns sent without prior approval will not be accepted or refunded.

To request a return, customers must email support with:

• Order number

• Item(s) requesting to return

• Reason for return

​

Non-Returnable Items

The following items are not eligible for return or refund:

• Clearance or discounted items

• Limited edition or event merchandise

• Custom or personalized items

• Gift cards

• Any item that has been worn, washed, or used

​

Shipping Costs

Customers are responsible for all return shipping costs unless the item was:

• Incorrectly shipped, or

• Arrived damaged or defective

Original shipping charges are non-refundable.

​

Damaged or Incorrect Items

If an item arrives damaged or incorrect, customers must notify Empower Academy within 5 days of delivery and provide photos of:

• The product

• Packaging

• Shipping label

Failure to report within this timeframe may result in the claim being denied.

​

Refund Processing

Once the return is received and inspected:

• Approved refunds will be issued to the original payment method

• Processing may take 5–10 business days depending on the customer's bank

​

Empower Academy reserves the right to issue store credit instead of a refund in cases of excessive returns or suspected abuse of the return policy.

​

Fraud Prevention

Empower Academy monitors return activity and reserves the right to refuse service, cancel orders, or deny refunds if we suspect fraudulent, abusive, or excessive return behavior.